Release 12th Aug 2026

Fix version: 2026W33

Release notes

 Fixed:

• CONST-465 Filter improvement - Redeployed and is now blazingly fast
• CONST-467 Raw data file for download - With Developer role, raw data download is enabled with a click on a button
• CONST-461 Additional fields added to the raw data report 
• CONST-471 The .csv file breaks in PowerBI - As some additional fields were added, it required to carefully escape all text fields in the raw data file. See below for more elaborate description 

Instructions for CONST-471 Changes to Excel/Power BI-export:

• new field text added right after subject field (including up to 100 chars of the ticket body
• new field eventDate added right after lastDirection field
• all text fields including those with e.g. pulldown values are now escaped to avoid unwanted breaking of one row into many rows when reading the data in 

How to cope with the changes in PowerBI: 

In the data transformation, pay attention to these steps: Imported CSV 

Action needed from Power BI developer

In the data transformation, pay attention to the step Imported CSV. If your steps says something like this:

Csv.Document(Navigation, [Delimiter = ";", Columns = 37, Encoding = 65001, QuoteStyle = QuoteStyle.None])

Change it to (note! two small changes as compared to the original):

Csv.Document(Navigation, [Delimiter = ";", Encoding = 65001, QuoteStyle = QuoteStyle.Csv])